Consulting training courses and schools
Consultancy Skills programs, certificates, diplomas and degrees

Total 76 training course(s)/program(s) at schools in Australia.



DDLS

Training Centres/Campuses: Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, , Australia
Phone No.: 1800 ULEARN (853 276)

Consulting Skills for the IT Professional Workshop

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Consulting Skills for the IT Professional is a two-day workshop that will teach your IT staff and leaders how to build better, more consultative partnerships with your clients.

We define consulting as influencing without direct power. In today&,#146,s cross-functional, flattened, and re-engineered companies, the only power left is the power of influence. Master that and you virtually guarantee success.

Help your staff master IT, beginning with this workshop, and you&,#146,ll soon be coaching a top-flight IT organisation that commands the respect of the company - and that competes successfully with external consultants.



Key Topics

•What is consulting?
•IT today
•Personal characteristics of an effective IT consultant
•Consulting roles
•Three sets of skills
•The 11-step Consulting Cycle
•Real-life case study exercises
•Case study debrief and resolution
•Guideline for managing t... [Read More]

Consulting Skills Workshop

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Consulting Skills is a two-day workshop that will teach your staff and leaders how to build better, more consultative partnerships with your clients.

We define consulting as influencing without direct power. In today&,#146,s cross-functional, flattened, and re-engineered companies, the only power left is the power of influence. Master that and you virtually guarantee success.

Help your staff master consulting and you&,#146,ll soon be coaching a top-flight organisation that commands the respect of the company - and that competes successfully with external consultants.

Key Topics

•What is consulting?
•Personal characteristics of an effective consultant
•Consulting roles
•Three sets of skills
•The 11-step Consulting Cycle
•Real-life case study exercises
•Case study debrief and resolution
•Guideline for managing the initial contact/request
•Managing expectations
•Managing the meetingRead More]


RMIT Training

Training Centre/Campus: Melbourne, VIC, Australia
Phone No.: 03 9925 8111

Consulting and Applied Statistics

Course Format: Public Course / Instructor-Led / Open Enrollment

The course is about the application of Statistics in a real world situation. You will learn how to think about data in a broad context and what goes on in a consulting session. You will be taught how to improve your verbal and written skills, organise the structure of a statistical problem and about professional ethics.


TP3 Pty Ltd

Training Centres/Campuses: Canberra, Melbourne, Parramatta, Sydney, , Australia
Phone No.: 02 9262 3777

Enhancing Consulting Effectiveness Workshop

Course Format: Public Course / Instructor-Led / Open Enrollment  V

In today’s workplace extraordinary results can be
achieved when people work collaboratively with others
to define, develop and deliver solutions that address
specific business needs. During this course you will
learn the skills and techniques used by successful
consultants to help their clients produce outstanding
results.
Before the course
Participants are asked to prepare prior to attending training. You should reflect on
your personal objectives and current skills and come to the program ready to
learn. Preparation may involve answering questions, seeking feedback from
colleagues or reviewing your organisation’s policies and procedures. You will
receive an email with details of the pre-training preparation upon enrolment.
After the course
Participants are encouraged to complete activities at work following the program.
These activities reinforce the concepts and skills learned and facilitate the tra... [Read More]


Real Estate Institute of Tasmania

Training Centres/Campuses: Hobart, Launceston, Ulverstone, Tasmania, Australia
Phone No.: (03) 6223 4769

Property Consultant (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment  V

The Real Estate Institute of Tasmania offers a course for either Assistant Property Managers (Rentals) or Property Consultants (Sales) to assist them in meeting the legal requirements to work in the real estate industry.

The courses offered by the Real Estate Institute of Tasmania provide the knowledge to assist in the development of skills needed to effectively undertake the roles of property consultant or assistant property manager.



Course Prerequisites:

Satisfactory completion of secondary school year 10 or equivalent workplace experience. Demonstration of a reasonable level of comprehension and oral and written literacy in the English language.


Ian Fraser Consulting

Training Centre/Campus: Melbourne, VIC, Australia
Phone No.: (03) 9489 7989

Train the Trainer

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Understand how adults learn and remember information
•Adjust a training course to ensure knowledge retention
•Adjust a training course to suit different learning styles
•Improve their training delivery
•Ask effective questions to provide context and aid in learning
•Assess participant feedback and provide feedback
•Effectively use the training space
•Understand how to teach a skill
•Set objectives and outcomes
•Use the group dynamics to ensure effective learning
•Deal with difficult participants
•Understand the nuances of information technology training
•Prepare for a training course

Course topics
•Learning Defined
•Barriers to Learning
•The Learning/Recall Curve
•Different Learning Styles
•Training Delivery
•Body Language
•Eye Contact
•Voice Modulation
•Using Questions
•Types of Questions
... [Read More]

Leadership

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Understand our Industry and the people in it
•Define Leadership as opposed to Managing
•Identify and Improve the Skills required to Lead
•Identify the Roles and Responsibilities of a leader
•Lead people with differing personalities
•Build trust relationships and establish credibility
•Set staff objectives, expectations and goals
•Motivate employees
•Communicate effectively with their team
•Lead employees through change

Course topics

Leadership
•What is Leadership
•The leadership acronym
•What makes a Leader
•The Roles of a Leader
•Leader v Manager
•Communicating the Vision

Leadership Strategy
•Establish credibility
•Build trust
•Create rapport
•Leading Diverse People
•Personality traits

Motivation
•What motivates people
•What can we do

Performance Manag... [Read More]

Time Management

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Understand the benefits gained by effectively managing time
•Reduce stress
•Increase productivity and work smarter
•Achieve goals
•Understand and replace current time management habits
•Understand the productivity cycle and perception of time
•Understand when and how to say no
•Delegate effectively
•Get control of email
•Stop others and situations from stealing their time

Course topics

?What is time
•What is time management
•Benefits of time management
•What motivates us
•Rewards and motivation
•Changing habits
•Existing time management habits
•Productivity curve
•Setting goals
•How to set goals
•Achieving goals
•Importance vs urgency
•How to prioritise
•Why say no
•How to say no
•Why delegate
•How to delegate
•Task lists and time management
•Why task lis... [Read More]

Influencing Skills

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Be aware of various influencing styles and our preferred style
•Define effective communication &, identify the components of communication
•Use effective and definitive language to influence
•Communicate with people with various personality traits
•Identify and overcome barriers to influencing including emotional barriers
•Listen effectively and ask effective questions at the right moments
•Set clear objectives for influencing and show empathy, develop rapport

Course topics

Influencing
•What is influence?
•The potential of influence
•Influencing styles &, your preferred style
•What stops you from influencing

Communication
•What is communication
•What is effective communication

Components of interpersonal communication
•Communication components
•Word choice
•Effective words
•Voice
•B... [Read More]

Presenting with Impact

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Understand where nervousness comes from and implement practices to overcome those feelings
•Understand how an audience remembers a presentation and how to cater to the audience learning styles to increase retention
•Plan a presentation using a Powerful introduction, a body and a conclusion
•Use body language, voice and breathing techniques when presenting
•Understand the importance and use of visual aids
•Ad-lib, tell stories and use emotional triggers to deliver powerful and memorable presentations

Course topics

Nerves•Why do we get nervous
•Overcoming nerves

Audience retention
•Context
•Chunking information
•Audience breaks
•Story telling

Learning styles
•Auditory
•Visual
•Kinaesthetic

Remember our presentation
•Improving memory
•Method of Loci

Start a Presentation
•Tel... [Read More]

Communication & Customer Service

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Define effective communication and identify the components of communication
•Identify and overcome barriers to communication
•Use effective and definitive language to communicate with assertiveness
•Communicate with different people
•Listen effectively and ask effective questions at the right moments
•Show empathy, develop rapport and communicate with customers
•Understand customer service and identify the skills required for customer service
•Understand expectations and manage unrealistic customer expectations

Course topics

Communication
•What is communication
•What is effective communication
•The process of communication

Components of interpersonal communication
•Communication components
•Word choice
•Effective words
•Voice
•Body language
•Style of dress
•Personal space

Communication Ba... [Read More]

Negotiation Skills

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Approach negotiation in the correct frame of mind
•Aim for the correct outcome
•Negotiate calmly and logically and use appropriate language for negotiation
•Use listening skills to quickly build rapport
•Frame questions for maximum influence
•Meet their negotiation objectives by overcoming barriers
•Negotiate with different personalities
•Overcome manipulation tactics

Course topics

Negotiation
•Your view on negotiation
•Defining your approach

Negotiation outcomes
•Combative/competing
•Accommodating/complying
•Avoidance/stubborn
•Consultative/collaborating

Negotiation preparation
•Position &, needs
•Objectives
•Total resistance point
•Best alternative to a negotiated agreement
•The negotiating environment

Negotiation barriers
•Perceptions
•Cultural
•Jargon... [Read More]

Communicating with Purpose

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Define effective communication and identify the components of communication
•Identify and overcome barriers to communication including emotional barriers
•Use effective and definitive language to communicate with assertiveness
•Communicate with different people
•Listen effectively and ask effective questions at the right moments
•Show empathy, develop rapport and communicate with others

Course topics

Communication

?What is communication
•What is effective communication
•The process of communication

Components of interpersonal communication

•Communication components
•Word choice
•Effective words
•Voice
•Body language
•Style of dress
•Personal space

Communication barriers

•Emotional Centres and Self Justification
•The biology and Chemistry of our Emotions
•Understa... [Read More]

MS Office 2010

Course Format: On-Site / In-House / Private Tutoring  V

At the end of the course participants will be able to:
•Become proficient in the new features in Microsoft Office 2010
•Understand the new Office 2010file formats
•Customise the Office 2010experience
•Use the Office 2010ribbon effectively
•Use the new features in Word, Excel, PowerPoint and Outlook 2010

Course topics

Office 2010
•Backstage view
•Recent documents
•Office ribbon
•Minimise the ribbon
•Customise the ribbon
•Dialog box launches
•Contextual tabs
•Quick access toolbar
•Galleries and live preview
•Access the ribbon via the keyboard
•Mini toolbar
•Zooming
•Status bar

Word 2010
◦File formats
◦Compatibility checker
◦Word options
◦View ruler
◦Building blocks
◦Text boxes
◦Compare documents
◦Chart


Excel 2010
•File formats
•Compatibility checker
•Excel options
•File specifics... [Read More]

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